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Playing to Win in Software

Subtitle: Lessons learned from video games

This past year I’ve spent a lot of my time on Action Science as a route to organizational learning, and one of the real insights I’ve had is how painful it is to learn. Learning, according to Chris Argyris, is the detection and correction of error. The emotionally difficult part is detecting our own errors, in being genuinely open to the idea that we are part of why things aren’t working better than they are. In my view a professional should cultivate the mindset that they need to improve. Otherwise they risk being a “scrub”.

Slides (pdf): Playing to Win in Software

This talk was delivered January 10th, 2013 at TIM Group as part of their Thursday lightning talk series.



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  1. Thought Nursery › Pretend they are mind reading on Friday, January 1, 2016 at 2:31 am

    […] Do you find solace in being average? In being powerless? I don’t. I think it is worth always seeking to improve, and to improve the organization I’m part of. I believe someone out there could improve the […]

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